Privacy Policy

Who controls your data

TripWatch is operated by CUBE MARKETING WEB, LLC, a Florida limited liability company, at 7345 W Sand Lake Rd, STE 210 - Office 5709, Orlando, FL 32819, United States. For privacy purposes, CUBE MARKETING WEB, LLC is the controller of personal information processed through TripWatch. Privacy requests can be sent to support@tripwatch.eu.

Information we process

Depending on how you use TripWatch, we may process:

• account information such as your email address and authentication identifiers;
• saved travel preferences, including origin, destination, date window, trip duration, traveller count, flight filters and hotel preferences;
• Saved Watch and Watch Pass information, including monitoring status, scheduled checks and price-check results;
• payment references, payment status and limited billing information supplied by Stripe. TripWatch does not store your full card number or card security code;
• transactional email delivery information;
• technical and security information such as application logs, timestamps, request diagnostics, rate-limit identifiers and error records.

Why we use information

We use personal information to provide TripWatch, authenticate users, run requested searches, save Watches, perform paid monitoring checks, process payments, send transactional emails, prevent abuse, troubleshoot problems and maintain records.

Where applicable, our legal bases include performance of our contract with you, our legitimate interests in operating and securing the service, compliance with legal obligations and consent where consent is required by law.

Service providers

TripWatch uses specialist service providers that may process information on our behalf or provide data needed for the service. Current providers include:

• Supabase — authentication, database and application infrastructure;
• Stripe — payment processing and payment records;
• Resend — transactional email delivery;
• Ignav — live flight-pricing searches;
• Travelpayouts — travel location discovery and flight-price discovery used to support search selection;
• LiteAPI / Nuitee — hotel search and hotel-rate data;
• Hostinger — application hosting and deployment infrastructure.

These providers handle information under their own terms and privacy practices and may operate from different countries.

International processing

Because TripWatch and its providers operate internationally, information may be processed in countries other than the country where you live, including the United States and countries in the European Economic Area. Where required, we rely on appropriate contractual, legal or provider safeguards for international transfers.

Retention

We keep account, Watch, monitoring and transaction-related information for as long as reasonably necessary to provide the service, maintain business and payment records, comply with legal obligations, resolve disputes and prevent abuse. Different categories may be retained for different periods. When information is no longer reasonably needed, we delete or anonymize it where practical and legally permitted.

Cookies and session technologies

TripWatch uses essential session and authentication technologies needed to sign you in, keep your account secure and operate the service. Third-party services such as Stripe may use their own technologies when you visit their hosted checkout. We do not use these essential technologies as a promise of advertising or behavioral tracking.

Security

We use access controls, server-side credentials, restricted service keys and other technical safeguards intended to reduce unauthorized access. No internet service can guarantee absolute security, and you should protect access to the email account used to sign in.

Your rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, portability or objection, and in some cases to withdraw consent or complain to a data-protection authority.

You can delete eligible Saved Watches from your account. For other privacy requests, email support@tripwatch.eu. We may need to verify that the request comes from the account holder.

Changes

We may update this Policy as TripWatch, our providers or legal requirements change. The current version and update date will be published on this page.